Cultivate loyalty at every level
BOB SAFIAN: Hi everyone, it’s Bob here. On today’s episode, I’ll be talking with two guests together: Sumit Singh, the CEO of Chewy, the online pet-goods retailer, and Sarah Robb O’Hagan, former head...
View ArticleHow to grow a greener energy grid
GREG JACKSON: I think a benefit of having built several companies over time is when you move house, you’ve got the opportunity to leave behind all your clutter and start again. It’s like that when you...
View ArticleThe mirage of workplace meritocracy
BOB SAFIAN: Hi everyone, it’s Bob. Today’s episode is a provocative session drawn from this year’s Masters of Scale Summit, moderated by a colleague of mine, the host of the podcast Hello Monday, Jessi...
View ArticleWhat a Trump second term means for business
IAN BREMMER: I think that winners and losers will be different. The regulatory environment and rollback, I mean oil and gas companies are going to do better in this environment. Crypto is going to do a...
View ArticleAn epic energy shift is underway
AMY HARDER: When the Paris Climate Agreement was signed, we were on track for 3.9 degrees of warming. That’s Celsius. But today, we’re on track for 2.7 degrees of warming, so we’ve actually made...
View ArticlePrepare for a ‘technology supercycle’
AMY WEBB: I was in Tokyo, and I had a phone in the early 2000s that was connected to the internet. So Japan and Korea, for a while, were much further ahead than everybody else in mobile. JEFF BERMAN:...
View ArticleSix lessons of Rapid Response for 2025
BOB SAFIAN: Hi all, Bob Safian here. Today, we have a special episode highlighting some of our favorite moments from Rapid Response in 2024. While Rapid Response focuses on in-the-moment challenges,...
View ArticleBig Tech trends shaping 2025
NICK THOMPSON: If you look at the amount of money that is being spent, the expectation of profits that companies have from AI based on what they’re spending to buy Nvidia chips, right? And if you take...
View ArticleThe best time for a full reset? It’s now.
DAN HEATH: Our attention is drawn and absorbed by what’s not working. Imagine you’ve got a sales team. You’ve got 10 reps, and you’ve got two reps that are just killing it and two or three that are on...
View ArticleHow Oura Ring is redefining health tech
TOM HALE: The ring looked like something a Roman might wear to a Coliseum. It was very Gucci, and it resembled a rocket ship. Gucci put it into their stores and priced it at about 1,000 euros. JEFF...
View ArticleWhen disaster strikes: On the ground amid LA wildfires
BOB SAFIAN: Hey everyone, Bob Safian here. Multiple wildfires have torn through the city of Los Angeles over the last week, destroying whole neighborhoods. Thousands of Angelenos have lost their homes...
View Article